The new era of customer experience: optimising engagement across digital, physical and social channels

  • 5 October
    1 day, 09:00 AM - 05:00 PM
    • Early Bird £900.00 excl. VAT
    • £1,000.00 excl. VAT
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    Description

    Using frameworks and methods developed in Cambridge that have been tried and tested with over 100 companies worldwide, this course will show you how to design and manage customer experience in this new era.